HOSPITALITY IS SERIOUS BUSINESS!
Hotels and motels are busy places. Guests have high expectations of the hotel staff, and that includes security.
We won’t let you down. In fact, we can help in lots of ways:
Control access / egress
Conduct floor patrols
Staff dispatch desk
Respond to complaints
Control lost and found
Staff special events
Patrol parking areas
Monitor employee conduct
Escort bank drops
Secure doors and bays after hours
As a hotel security director, your time is valuable. You probably wear lots of other hats—safety, risk manage- ment, liability claims adjuster, inventory protection, employee terminations, lost and found, mailroom, etc. By letting NOPP handle the routine security details, you’re free to take care of more important things.
THE FRIENDLY FOLKS
Your staff’s courtesy and appearance are a big part of your hotel’s image, and we know just how impor- tant image is in the hospitality industry. That’s why every NOPP security officer assigned to a hotel has to first graduate from “charm school.” He or she will learn the importance of good personal hygiene, courtesy, and military standardsofdress,allinspecialclassesconductedbyourtrainingstaff. Noneofyourguestswillevercome within ten feet of one of our officers without receiving a polite greeting—we guarantee it!
THE CHOICE: IN-HOUSE OR CONTRACT SECURITY?
Rising costs are a big concern to hotel administrators. If you’ve contracted security at your hotel before, then you already know about the advantages. However, if you’re considering converting an in-house security staff to contract security and aren’t sure about the costs, consult with one of our experts. We’ll give you a single hourly rate that makes your budgeting a lot easier:
No more worries about overtime
No more worries about replacements
No more worries about equipment and uniforms No more worries about training and certification No more worries about after-hours supervision
Maybe you’ve heard about problems that other hotel security directors have had with contract security compa- nies, and those stories could well be true. But NOPP isn’t a cost driven security provider. We realize the importance of providing you with a regular security staff backed by a solid management team. We know that a constant stream of new faces is a bad sign that your security department isn’t doing something right.
Our objective is to make your security staff proud to be part of your team. Security is our only business, so we take the time to evaluate each officer’s performance every few months. We’re not stingy with raises, promotions, bonuses and merit awards. The result is the lowest em- ployee turnover in the industry! And remember, you’re security staff will be an independent arm of hotel manage- ment. We won’t hesitate to report suspicious behavior by hotel employees.
SPECIAL EVENTS—HELP IS ON THE WAY
Hotels are always hosting conventions and special events. You’re going to need extra manpower from time to time. Because we feature the largest staff of uniformed security officers in the area, this won’t be a problem for us. At NOPP, there’s no such thing as a “special event” officer who’s just been hired off the street for the purpose. All of the officers that we assign to patrol conventions, meetings, and special events are regulars, so they’ve already completed a comprehensive background check, passed a drug screen test, and been fully trained. Your risk manager and insurance underwriters will be glad to know that even your temporary officers are fully licensed and certified by the Louisiana State Board of Private Security Examin- ers.
For more information call (504) 525-7115 or FAX (504) 525-7132.
“Our prevention is your protection.”